Frost & Frost Co. — Product FAQ
Are your bags waterproof?
Our bags are water-resistant, not fully waterproof. They can handle rain, splashes, and daily exposure to moisture. Like most sewn bags, weak points are usually seams and openings, so they’re not designed for full submersion like dry bags.
Do your bags have extra rain protection?
Yes. Our bags use a protective middle lining layered between the outer fabric and inner lining. This “sandwich” construction helps slow down water penetration and adds extra protection for your belongings during rain or splashes.
What materials do you use?
Our bags typically use 600D–900D nylon outer fabric, a protective inner barrier layer, and 210D ripstop lining inside. This combination helps balance structure, durability, and weather resistance for everyday carry.
How long are the bags expected to last?
With proper care and normal daily use, our bags are designed for long-term everyday carry. Many customers use them for commuting, work, travel, and daily movement. Longevity always depends on usage, but the goal is a bag you won’t need to replace often.
What’s different about the Black Edition?
Black Edition models use a waterproof zipper system plus a different seatbelt-style buckle material for added strength and a smoother overall look compared to the standard version. This zipper upgrade adds extra protection — especially helpful for gadgets — though protection still depends on usage and conditions.
How much are your bags?
For transparency:
- Backpack
- Standard: ₱6,000
- Black Edition: ₱7,000
- PGS
- Standard: ₱2,500
- Black Edition: ₱3,000
- ARKN Sling
- Standard: ₱3,500
- Black Edition: ₱4,000
(Main differences: zipper system and buckle material.)
Why show prices in the FAQ?
We include pricing for transparency and easier decision-making so customers can quickly compare options.
Do your bags come with warranty?
Yes. All products come with warranty coverage. If something goes wrong over time, just contact our support team. We aim to keep the process simple, fair, and straightforward so you’re supported without unnecessary hassle.
Who are your bags designed for?
Our bags are designed mainly for young professionals, commuters, travelers, riders, and working individuals who want organized, comfortable everyday carry. Many of our customers are daily commuters and professionals who need reliable carry for work, travel, and everyday movement while keeping a clean, confident look.
Will the bag fit daily essentials or gadgets?
Yes. Our designs focus on practical everyday carry — laptops, tablets, documents, chargers, and daily essentials. Specific capacity varies per model, but usability and organization are always prioritized.
How long does shipping usually take?
We offer free nationwide shipping within the Philippines. Delivery time varies depending on location and courier:
- Cebu / nearby areas: usually faster
- Luzon, Mindanao, or remote areas: typically 7–14 business days to allow buffer for courier delays
International shipping is available but shipping fees are shouldered by the buyer.
How should I care for my bag?
- Clean gently using mild soap, water, and a soft or light brush.
- Avoid hard brushing — heavy brushes can damage the fabric.
- Do not soak the bag. Spot clean whenever possible.
- Avoid direct sunlight when drying. Air dry in shade.
- Avoid strong chemicals or heavily scented cleaning products.
Anything else I should know before buying?
We’re a growing Filipino brand focused on practical design and everyday usability. We continuously improve based on real customer feedback, because trust is built over time through actual experience.