Effective Date: March 9, 2026

Company: Frost & Frost Co.

At Frost & Frost Co., protecting your privacy and personal information is a priority. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure it is handled responsibly. It is intended to be clear and transparent for all customers and complies with applicable privacy laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

Information you provide: name, email address, shipping/billing address, phone number, and payment details.

Automatically collected information: device type, browser, IP address, pages visited, and interaction patterns.

Third-party sharing: data is shared only with trusted service providers for hosting, payments, shipping, analytics, and related operations.

Customer rights: access, correction, deletion of data, and the right to opt out of certain uses.

Special privacy rights: GDPR rights for EU residents, CCPA/CPRA rights for California residents.

Data retention: information is retained only as long as necessary for business purposes, legal compliance, and service improvements.

Collection and Use of Personal Information

We collect personal information when you interact with our website, place an order, contact our team, or subscribe to updates. This information allows us to fulfill orders accurately, communicate about your purchase, provide customer support, and protect against fraud. Payment information is securely processed by reputable third-party providers, and we do not sell your personal information under any circumstances.

Certain information is collected automatically when you browse our website, including device and browser details, IP address, pages visited, and general activity patterns. This data is used to monitor website performance, improve user experience, troubleshoot technical issues, and ensure the security of our site. All collected data is treated responsibly and used solely for the purposes outlined in this policy.

Sharing and Third-Party Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including but not limited to:

·         Payment processing

·         Order fulfillment and shipping

·         Website hosting and maintenance

·         Analytics and marketing tools

These providers are contractually obligated to handle personal information securely and in compliance with applicable privacy laws. We do not sell or otherwise transfer your personal information for commercial purposes.

Data Security

We implement industry-standard safeguards, including secure website connections (SSL), controlled access to sensitive data, and the use of reputable service providers, to protect your personal information. While no system is completely risk-free, we take reasonable measures to reduce risk and maintain the integrity of your data.

International and Regional Privacy Rights

European Union (GDPR)

·         If you reside in the EU or European Economic Area, you have rights to:

·         Access the personal data we hold about you

·         Correct inaccurate information

·         Request deletion of your data

·         Withdraw consent for marketing communications

California (CCPA/CPRA)

·         California residents have rights to:

·         Know what personal data we collect

·         Request deletion of personal data

·         Opt out of the sale or sharing of personal data (if applicable)

We respect and will respond to requests in accordance with applicable law, without discrimination or impact on your access to services.

Data Retention

Personal information is retained only as long as necessary to fulfill business purposes, provide customer support, comply with legal obligations, or improve our services. When information is no longer required, it is securely deleted or anonymized.

 

 

Cookies and Tracking

We use cookies and similar technologies to improve website functionality, user experience, and analytics.

  • Essential cookies enable checkout, login security, and website operation.
  • Analytics cookies provide aggregated data to help us understand user behavior and improve our website.
  • Marketing cookies (if used) help deliver relevant content and measure campaign performance.
  • Third-party cookies may originate from payment gateways, analytics tools, or social media features.
  • Do Not Track (DNT): Our website respects Do Not Track signals sent by your browser. While we will make reasonable efforts to honor DNT preferences, some third-party services may still collect anonymized data necessary for website operation or security.

Users may manage cookies through browser settings, but disabling certain cookies may affect website functionality, including checkout.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in business practices, technology, or legal requirements. The most current version will always be available on our website.

Contact Information

For privacy questions or requests, you may contact us at:

Frost & Frost Co.
Email: hellofrostandfrostco@gmail.com

Website: frostcarry.com